Support

In a web browser (from any machine on your network) you can navigate to http://hostname-of-vray-license-server:30304 note. This is also a good way to test if other machines will be able to obtain V-Ray licences from the licence server over the network.

In the start menu under Chaos group/V-Ray for Max-Maya etc/ click ‘Change licence settings’ and enter the hostname or IP-Address of the machine that your V-Ray dongle is connected to.

Please refer to this document.

Step 1:

Login to your Chaosgroup account

Step 2:

Click on your account name

Step 3:

Click on manage account

Step 1:

For Windows – Open a command prompt and enter ipconfig/all

For Mac/Linux – Open the terminal and enter ifconfig

Step 2:

Copy and paste the resulting output

Please refer to this document.

Please refer to this document.

Please refer to this document.

Upgrading your licence server to the current version is mandatory for use with 2016 licences. Please see this link for more.

You will need an Epic Games account in order to use Twinmotion. To create an Epic account, please click here to register.

For a detailed guide on redeeming your Twinmotion code along with other helpful information, please click here to download.

Some customers who were previously running Twinmotion in trial mode have reported that after purchasing and redeeming their code, Twinmotion remained in ‘trial mode’ and it was necessary to reinstall the Twinmotion plugin after deleting their existing trial version.

Please note, for companies wanting multiple Twinmotion licenses, you cannot have more than one Twinmotion license per account. You will need to create additional Epic accounts. There is no ‘floating license’ method.