Remote Support

Let us take a look.

Working with a Storm FX technician over the phone? Start a secure remote session in three steps.

How it works

Three steps, then we drive.

Only start a session when a Storm FX technician has asked you to. The session ends the moment you close the app.

Not on a call yet?(02) 9955 5145
Technical supportsupport@stormfx.com.au
  1. 1

    Download the app

    Click the button below. It downloads the Storm FX TeamViewer QuickSupport app. Nothing installs permanently on your computer.

  2. 2

    Open it

    Run the file you just downloaded. On a Mac you may need to allow it in System Settings under Privacy & Security the first time.

  3. 3

    Read out your ID

    The app shows an ID and a password. Tell your Storm FX technician both numbers over the phone and they will connect.

Download Storm FX QuickSupport

Windows and macOS. Powered by TeamViewer. The link belongs to Storm FX Distributions and only our technicians can connect to it.